A: To send your watch for repair or restoration at Time Pocket Watches, follow these steps: 1. **Contact Us**: Notify us via the contact section or email before sending your watch. This helps us prepare and provide specific instructions if needed. 2. **Secure Packaging**: Place your watch in a sturdy box with adequate padding (e.g., bubble wrap) to protect it during transit. Include a note with your contact details and a brief description of the issues. 3. **Shipping**: Use a reliable courier service with tracking. Address your package to: A Howe, Beda Hill, Hookergate Lane, Rowlands Gill, NE39 2AB. 4. **Postage Costs**: Customers are responsible for postage costs when sending their watch to us. 5. **Confirmation**: We will confirm receipt and begin the assessment process, then contact you with a free estimate for repairs or restoration. Following these steps ensures your timepiece is safely delivered for professional care. For further questions, feel free to reach out.